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Refunding or exchanging order
We have a 14 day exchange and refund policy for non-digital orders. This time starts when the customer rec...
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Where can i purchase Ultracom devices and accessories?
Ultracom devices, spare parts and accessories are available on our retailers and webstore. If you don&...
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Cancelling or changing your online store order
If you want to cancel or change a order, please contact our store customer service: Phone: +358 10 666 4...
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Ultracom R10 Hybrid firmware update instructions
Ultracom R10 Hybrid firmware version: B5.10(A) Date: 1.13.2021 Update content: Delays when the Ultrac...
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Avius firmware version and update instructions
Ultracom Avius collar firmware version: 1.015 Date: 5.21.2018 Update content: User can now change the...
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Ultracom NEXT - 12. Settings and support
To view the app settings, open the main menu and select "Settings". In the settings you can...
