E-mail support

Before contacting our support, please take a couple of minutes and check out our knowledge base for frequently asked questions. If you can't find the information you are looking for, you can contact us by e-mail.

Ultracom e-mail support can be contacted from the e-mail address: support@ultracom.fi.

Please write a description from the problem you are having. Include all of the relevant information like collar phone number/ID, your application phone number, online store order code, problem date etc. 

We usually reply in 1-3 work days.

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