Ultracom R10 Hybrid firmware update instructions

Ultracom R10 Hybrid firmware version: B5.10(A)

Date: 1.13.2021

Update content:

  • Delays when the Ultracom Global SIM-card changed the operator is fixed. - Receiving of VHF commands were sometimes slow, or the device could not receive the commands is now fixed.
  • Improved power consumption.  
  • The GSM signal level is now updated more frequently for the mobile app.
  • The VHF will no longer switch to the 20s refresh interval when switching to power saving if the VHF refresh interval were greater than 20s or was switched off.
  • Bug in the version B5.8 where the device could show speed of 0 km/h even though the device was moving is now fixed.
  • Other minor fixed and improvements.


Note! Ultracom R10 device firmware is updated through the Ultracom application. Only the admin user of the device can update the firmware. The device SIM-card must be active and the device must be connected to the mobile network.


Update instructions on Ultracom NEXT app:

  1. Install a charged battery to the device. Note the (+) and (-) markings on the battery and the battery casing.
  2. Wait that the green LED-light on the device starts to blink once per second. If the device finds satellites, the light will blink once per three seconds.
  3. Open the Ultracom NEXT app and open the main menu from the bottom right corner. 
  4. Select "devices" and select your Hybrid device. 
  5. Select "Firmware update", type the safety code and read more instructions from the screen. 
  6. The device will receive the command and start the firmware update.
  7. When the update is complete, the device will continue to send the location.
  8. To update the VHF-receiver, open the main menu and select "settings".
  9. Select the VHF-receiver and select "Firmware update".
  10. Input the security code to the indicated field and the update will start.
  11. The app downloads the firmware update and sends it to the VHF-receiver. Green and blue led on the receiver will blink simultaneously. 
  12. When the device has been successfully updated the receivers lights will continue to blink normally and it will form a Bluetooth-connection to the app.


Normally the update takes approximately 5-10 minutes.


Update instructions on old Ultracom app:

  1. Install a charged battery to the device. Note the (+) and (-) markings on the battery and the battery casing.
  2. Wait that the green LED-light on the device starts to blink once per second. If the device finds satellites, the light will blink once per three seconds.
  3. Open the Ultracom App. Open the bottom menu and select "info". From the info view, scroll down and select "Device firmware".
  4. Type the safety code and send the update command to the device.
  5. The device will receive the command and start the firmware update.
  6. When the update is complete, the device will continue to send the location.

Normally the update takes approximately 5-10 minutes.

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