Ultracom R10 Hybrid firmware update instructions

Ultracom R10 Hybrid firmware version: B5.08.

Date: 09.22.2020

Update content:

  • Fixed: problem with bark recognizing.
  • Other minor updates.


Note! Ultracom R10 device firmware is updated through the Ultracom application. Only the admin user of the device can update the firmware. The device SIM-card must be active and the device must be connected to the mobile network.


Update instructions on Ultracom NEXT app:

  1. Install a charged battery to the device. Note the (+) and (-) markings on the battery and the battery casing.
  2. Wait that the green LED-light on the device starts to blink once per second. If the device finds satellites, the light will blink once per three seconds.
  3. Open the Ultracom NEXT app and open the main menu from the bottom right corner. 
  4. Select "devices" and select your Hybrid device. V
  5. Select "Firmware update", type the safety code and read more instructions from the screen. 
  6. The device will receive the command and start the firmware update.
  7. When the update is complete, the device will continue to send the location.


Normally the update takes approximately 5-10 minutes.


Update instructions on old Ultracom app:

  1. Install a charged battery to the device. Note the (+) and (-) markings on the battery and the battery casing.
  2. Wait that the green LED-light on the device starts to blink once per second. If the device finds satellites, the light will blink once per three seconds.
  3. Open the Ultracom App. Open the bottom menu and select "info". From the info view, scroll down and select "Device firmware".
  4. Type the safety code and send the update command to the device.
  5. The device will receive the command and start the firmware update.
  6. When the update is complete, the device will continue to send the location.

Normally the update takes approximately 5-10 minutes.

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