Ultracom R10 Hybrid mobile device requirements and non-supported mobile devices

The mobile device requirements for Ultracom R10 Hybrid are: 


Android devices: Ultracom R10 Hybrid requires the Bluetooth Low Energy (BLE) support and at least the Android version 8.0.


Apple devices: Ultracom R10 Hybrid requires the Bluetooth Low Energ (BLE) support and at least Apple iOS version 13.0.


We have noticed compatibility issues with the listed mobile devices and Ultracom R10 Hybrid:

  • Oukitel (all models)
  • Blackview (all models)
  • Asus Zenfone models
  • LG G7 ThinQ
  • Cat S31


Problems can appear as disconnects, slow connection and no connection at all.


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